FAQs

What do you mean by “independent” factory automation and controls consultants?

Independent factory automation and controls consultants are unbiased providers of industrial control solutions. As an independent consulting firm, we are free to select the best industrial control platform for you. Since we are not limited to the use of just one technology, we can use independence of thought as we design the perfect solution for you. We always have your best interest at heart and will never try to sell you the wrong platform or oversell you on technologies you do not need. Whether you have a preference for Siemens, Emerson, AB, ABB, or others, we have the knowledge and experience to evaluate and design an unbiased solution for you.

How are you different from other automation and control consulting firms?

DCTech differentiates itself from other automation and control consulting firms in many ways. First and foremost, we are known throughout the industry for our attention to detail. When we quote a system, we provide a complete and thorough bid package. Our design template is second to none, and our system drawings are recognized throughout the industry for their clarity and completeness. Additionally, DCTech supports its own in-house panel fabrication and testing center which ensures our clients receive the quality they’ve come to expect.

How can we be sure that our confidential information is being protected?

Confidentiality and the protection of our customers intellectual information is paramount to us. DCTech deploys the most contemporary encryption and cyber security methods available on all of our servers as well as state issued laptops. Additionally, we protect our customers by requiring each staff member to sign a confidentiality and nondisclosure agreement. Finally, we regularly review our security methods to ensure we are implementing the most secure measures available.

Do you work with industries other than what’s listed on your web page?

Yes, we do. Over the past 20 years, we’ve had the opportunity to service customers in nearly every market. We pride ourselves in our ability to create and implement solutions for all fields of manufacturing. If you don’t see your industry sector listed, contact us to discuss your specific needs.

★★★★★

My experiences with DCTech have been first rate from the very beginning. Their knowledge is top of the line...They are the ultimate in professionalism and always strive to ensure that we understand all aspects of the controls and programming...DCTech puts safe operation first and foremost, and they never risk an unsafe modification to any system. Doug and his team go above and beyond to make sure we are thoroughly satisfied with all aspects of every project. DCTech’s attention to detail and professionalism set them apart from competitors. I would happily recommend them to anyone looking for controls support.

~ Maintenance Manager in Niles, OH

Contact Us

Call or email us today to learn how our process control engineers can put you in control of even your most challenging manufacturing systems. We are available 24/7.

Phone: (330) 840-5276
Email: info@dctechusa.com

You can also send us a secure message through our online contact form.